We helped a fast-scaling consultancy eliminate manual processes and built an internal automation hub, streamlining onboarding, asset tracking, and PTO requests.

Yellow Flower
Yellow Flower

Industry

Industry

Professional Services

Professional Services

Headquarters

Headquarters

Seattle, WA

Founded

Founded

2018

Company size

Company size

25-50

Challenge

Opsura’s internal ops team was overwhelmed by fragmented systems and inconsistent manual workflows. New hires were being onboarded via emailed checklists, time-off requests were scattered across Slack, and equipment tracking lived in a maze of spreadsheets. Errors were common, visibility was low, and the ops team was spending more time chasing updates than enabling scale.

Results

We built a centralized automation system that unified onboarding, asset management, and internal requests into a single self-serve experience. New hire checklists triggered automatically, IT and HR stayed synced via shared dashboards, and time-off requests flowed through structured forms. The result: faster onboarding, fewer missed steps, and a 40% reduction in internal ops hours, giving the team back time to focus on strategic growth.

40%

Reduction in Internal Ops Hours

Reduction in Internal Ops Hours

0

Missed Onboarding Steps

Missed Onboarding Steps

3X

Faster Time-to-Productivity for New Hires

Faster Time-to-Productivity for New Hires

Trusted by Professionals

Trusted by Professionals

While most of my client reviews are NDA-protected (because, you know, top-secret agency white label stuff), I managed to sneak in a few favorites from my previous partners.